A Handwritten Thank You Note Will Wow Customers

Thanking your customers is a great way to build brand loyalty. You may be thinking on various options to say thanks, i.e. by offering some additional discount, free shipping, and loyalty program and so on. But let me tell you the most cost effective way!

Yes, it can a simple thanking note written by your CEO. “One simple way to ‘wow’ customers is thank-you cards — a handwritten note, a thank-you card saying ‘thank you for buying from me’.” – (Starts at 8:09) Ramon Ray, Technology Evangelist, SmallBizTechnology.com

Well, I never found much literature on this in any small business resources, but I feel that in digital world of ecommerce it may not be possible, so what you can do alternatively is to send them a personalized mail from CEO!